Terms of Service

These Terms govern your use of theunhookedmethod.com and your purchase of The Unhooked Method™ course ("the Course"). By visiting the site or buying access, you agree to these Terms. If you don't agree, please don't use the site.

1. What you're buying

The Unhooked Method is a self-paced digital education product. For a one-time payment of $29 USD you receive:

• 9 in-depth video modules plus Welcome and My Story intro videos.
• 2 intermissions structured as environment checkpoints (your kitchen and a grocery receipt).
• 19 downloadable PDF resources (cheat sheets, templates, women-specific guides).
• A curated Watch List of recommended videos, which grows over time.
• WhatsApp support from the Unhooked Method team during the course.
• Lifetime access — no subscription, no recurring charges.

2. Your account / access

Access is delivered immediately after payment via a link to the platform at theunhookedmethod.com/learn. Your purchase grants a personal, non-transferable, non-exclusive license to access the Course content for your own use. You may not:

• Share your access link or login credentials with anyone else.
• Re-sell, redistribute, sublicense, or rent the Course or any part of it.
• Reproduce or publish Course materials publicly (including on social media).
• Use any automated tool, scraper, or bot to download Course content in bulk.
• Reverse-engineer or extract source materials for competing products.

We reserve the right to revoke access without refund if these restrictions are breached.

3. Payment

Payment is processed by PayPal. The Course price is $29 USD, one-time, with no recurring charges, no upsells, and no hidden fees. Applicable VAT or sales tax may be added at checkout depending on your country.

4. Refunds

You have 14 days from purchase to request a full refund — no questions, no forms. See our Refund Policy for the full process.

5. Educational nature — not medical advice

The Course is educational content. It is not medical advice, medical treatment, nutritional counselling, or psychiatric therapy. Kristina Oz is a founder and educator with formal training in nutrition science and ten years of personal recovery — she is not your doctor.

If you have an eating disorder (anorexia, bulimia, binge eating disorder), diabetes, are pregnant or breastfeeding, or are being treated for any condition where your diet is clinically managed, please consult your doctor before making changes based on the Course material. The Course is not a substitute for individualised medical care.

6. No guarantee of results

Outcomes depend on you. Most participants notice meaningful change in cravings within 1–4 weeks of consistently applying the framework, and downstream improvements (skin, energy, hormones) typically appear between weeks 3 and 12. These are not promises. We do not guarantee any specific result, weight loss, health outcome, or financial outcome.

7. Intellectual property

All Course content — videos, PDFs, written material, design, branding, and the name "The Unhooked Method" — is owned by Kristina Oz and protected by copyright and trademark law. Your purchase grants a personal use license only. Nothing in these Terms transfers any intellectual property to you.

8. WhatsApp support

WhatsApp support is provided by the Unhooked Method team. We read every message and respond when it's useful. We do not guarantee a response time; we aim for within 1–2 business days. WhatsApp support is part of the Course license — please do not share the number publicly or use it for unrelated purposes.

9. Third-party services

The site relies on third parties (PayPal for payments, Vercel for hosting, Meta and Microsoft for analytics). Their Terms also apply where relevant. We are not responsible for outages or changes in those services.

10. Limitation of liability

To the maximum extent permitted by law, The Unhooked Method's total liability to you for any claim arising from your purchase or use of the Course is limited to the amount you paid for the Course ($29). We are not liable for indirect, consequential, or incidental damages — including without limitation loss of income, loss of data, or any health outcome you attribute to applying or not applying the Course material.

11. Termination

You can stop using the Course at any time. We can suspend or terminate your access if you breach these Terms (e.g. sharing credentials, redistributing content). Where reasonable, we'll give you notice and a chance to correct the issue first.

12. Governing law and jurisdiction

These Terms are governed by the law of the Netherlands. Any dispute will be settled in the courts of the Netherlands, unless mandatory consumer protection law in your country gives you stronger rights — in which case those rights apply.

13. Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top will reflect the latest version. Continued use of the site after a change means you accept the new Terms.

14. Contact

Questions about these Terms: krudstina@gmail.com or WhatsApp +31 6 18784896.